American Airlines ditches bag sizers at airport boarding gates

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A passenger checks his bag size at an American Airlines lobby bag sizer. The airline has removed bag sizers at its boarding gates across the U.S. (Photo by Scott Olson/Getty Images)

American Airlines on Monday removed bag sizers at its boarding gates across the U.S. meaning fliers won’t have to squeeze their bags inside the metal contraptions to make sure their bag will fit in the overhead compartment. The change was first reported by View From The Wing , who obtained an internal memo sent to American Airlines employees.

Why American Airlines removed bag checkers at airport gates

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In a Sept. 30 memo to its customer care team members, American Airlines said the change is part of their process to improve customer experience and reduce baggage checking at the gates.