Mona Alatbash gathers her children and husband, each of them either carrying a chair or a flashlight, and treks to a nearby building — her phone signal there is stronger than the tent in the Khan Younis displacement camp where the family shelters.

On this recent night in southern Gaza, they find a dark corner and place the plastic chairs side by side. The phone rings. The video call from her sister Eman in Cobourg, Ont., lights Mona's face.

In a low voice, she asks her sister for updates. The family had applied to be admitted to Canada through the country's special measures program for extended family of Palestinian Canadians.

But nearly two years later, there is no news about their request. WATCH | Palestinian family waiting for visa approval:

Palestinian Canadians say getting famil

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