COVID-19 cases and hospitalisations are rising across the United Kingdom, but far fewer people will qualify for a free vaccine this autumn and winter. Pharmacists in England say confusion over new NHS eligibility rules is leaving many patients frustrated after being turned away from their vaccination appointments.

The NHS and the UK Health Security Agency (UKHSA) have tightened criteria to focus on those most vulnerable to the virus. Officials have warned that even if someone was eligible for a free jab last year, they might not qualify this year.

Community Pharmacy England (CPE), which represents more than 10,000 chemists, reported that up to half of the people showing up for appointments are being refused. The National Pharmacy Association (NPA) called the situation “deeply frustratin

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