MUMBAI: The country's largest lender SBI is engaging with regulators to simplify its 'know your customer' (KYC) process, chairman C S Setty said, underlining the bank's efforts to improve access and quality of financial services. "Simplifying KYC and re-KYC processes is critical for both customers and banks. We are taking initiatives from SBI's side to engage with regulators and simplify the process," he said. Despite its intent to update customer data and curb fraud, varying practices have made re-KYC a compliance hassle for many Indians. Some customers have complained that they are called for re-KYC once in two years and faced the risk of being barred from transacting on their bank accounts if they did not comply. Customers have complained that in the case of public sector banks

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