The most revered employee at the Lowe’s home improvement store in Richmond is friendly, reliable and easy to approach, albeit kind of lazy.

She’s also a cat.

Francine has lived at the West Broad Street Lowe’s since 2017, when she wandered in as a stray. Employees feed and care for the white calico, estimated to be 12 or 13 years old, while shoppers shower her with near-constant affection as she lies on pallets and weaves through shelves of plants.

This photo provided by Lowe’s shows Francine, the store cat, on Tuesday, Oct. 7, 2025, in Richmond, Va. – Kevin Ridley/Lowe’s via AP

“She’s the first stop for probably 75 percent of our customers,” said store manager Mike Sida.“She’s extremely friendly, and she loves people.”

“There’s a lot of people that come here just to visit Francine,”

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