Microsoft is investigating an issue which is preventing users from logging into its 365 programme.

Users first started complaining of being unable to access its 365 services, including Teams voice and video chat, on Wednesday.

The issue is still being investigated, according to Microsoft’s service health status page, and warns Microsoft 365 (Business or Enterprise) is currently facing ‘service degradation’.

Its latest update on the investigation explained: ‘We’re looking at diagnostic data to isolate the cause of the issue. Currently our investigation is focused on the load balancing infrastructure.

‘Any users attempting to access the Microsoft 365 admin center or leverage Microsoft Entra to access other Microsoft 365 services may be impacted.’

After the issue was first reported on We

See Full Page