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Razorpay, the National Payments Corporation of India (NPCI), and OpenAI have joined hands to launch a pilot project enabling autonomous UPI payments through ChatGPT. The initiative, called Agentic Payments, aims to integrate conversational AI with India’s real-time digital payments system to make transactions seamless, secure, and user-directed.

Under the pilot, users can discover products, place orders, and complete UPI payments directly within ChatGPT, without leaving the chat interface. The feature will initially roll out with select partners, including Bigbasket, which allows customers to shop and pay through AI-assisted conversations. Axis Bank and Airtel Payments Bank are serving as the banking partners for this project.

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