In healthcare, innovation often gets the spotlight. But at Stanford Medicine Children’s Health in Palo Alto, Calif., the new chief medical information officer is just as focused on what happens quietly in the background: keeping everything running exactly as clinicians expect. “Stability and predictability are a big part of the systems that we use in healthcare,” Keith Morse, MD, CMIO, told Becker’s. “When doctors show up in the morning and they log into their computers, they need things to work every day like they expect them to work.”
That commitment to reliability comes before the flashier parts of the role. His first priority is making sure the core functions — from 24-hour support teams to daily logins — are seamless for the clinicians and patients who depend on them. But even as he