TRINITY, Fla. - A family in the Tampa Bay area is outraged after an 83-year-old man was found dead in the walk-in freezer of an assisted living facility.

William Eugene Ray, 83, also known as 'Gene,' was living at The Waverly Assisted Living and Memory Care in Trinity. About two weeks ago, though, his family said he went missing from his room and was found in a walk-in freezer.

His family is demanding answers about how this happened.

What they're saying:

Kristen Spencer said her father, Gene, was a calm, funny and supportive husband and father to his two adult children. She said her father loved playing the harmonica.

"He was funny," Spencer said. "He was artistic, very creative, always happy, always smiling, friendly to everyone."

Gene was a proud 36-year veteran of the U.S. Navy.

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