CHENNAI: Highlighting the importance of a robust aftermarket for public transport, Managing Director of the Metropolitan Transport Corporation (MTC), T Prabhu Shankar, said reliable maintenance and making quality spare parts are vital in today's era of intense public and media scrutiny.

The MD delivered the inaugural address at the Confederation of Indian Industry's (CII) 11th edition of Auto Serve and Auto Tech conference on Thursday at the Nandanam Trade Centre.

"In an age of proactive media and social media, even a technical glitch in a bus draws immediate public scrutiny," he stated. "This makes the quality, regulation, and robustness of the aftermarket—which supports maintenance, spare parts, and service—absolutely critical for ensuring reliable public transport," he added.

Prabhu

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