“That’s the problem when you talk about John: People don’t really have a lot of negative things to say about him,” Bill Murray says in the opening scene of “John Candy: I Like Me,” the new documentary about the late actor and comedian. “And I hope what you’re producing here turns up some people who’ve got some dirt on him.”

The tongue-in-cheek remark from Murray could prime viewers to expect that the filmmakers will, indeed, dig up the seedier parts of the man who was so beloved on-screen. But the next 113 minutes instead give a heartfelt window into the life of a charismatic performer who dazzled during his too-short time here, a tender depiction that pulls at your heart more than leaves you laughing.

“I Like Me,” available on Prime Video, is a family-sanctioned documentary, with Candy’

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