Metra customers not allowed to use motors to propel e-bikes, e-scooters onto train – Shaw Local

Metra customers are now required to carry their e-bikes and e-scooters on and off the train without the assistance of electric motors.

The new amendment to a bike policy was announced in a statement on Friday by Metra, a rail system serving six counties in the Chicago area.

Metra officials said the amendment was made in response to a “small but growing trend” of customers with “large, heavy” e-bikes or e-scooters needing someone to carry those devices on and off trains or using the electric motor to do so.

“Both cases increase the risk of someone getting hurt and/or delaying trains,” Metra officials said.

The bike policy already states train crews are not required to help customers board with their bikes and the wheelchair lift may not be used for bicycles.

“The policy was also ame