Corporate America has already poured tens of billions into AI. Most companies can’t point to a single business result.
The technology works. Employees are using it. What doesn’t work is that we’re asking leaders to drive massive change without equipping them to do it successfully. Until that gap closes, AI will remain stranded capital.
The math is brutal. MIT found that 95% of generative AI pilots at companies are failing . Bain reports organizations spent $30 to $40 billion on generative AI in the past year . And McKinsey found fewer than 1% of companies describe their AI adoption as “mature.” Massive investment, negligible return.
I spent nine years at Salesforce leading through major transformations. The technical side of change is never the hardest part. It’s always the huma