The Madras High Court has directed Air India Limited to pay Rs 35,000 in compensation to a passenger who found a hair strand in the food packet served to him during a flight.

Justice PB Balaji held that the airline had been negligent and had “mischievously attempted to shift the liability” to its caterer.

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Hair found in in-flight meal

The court modified a previous order by the Additional City Civil Court, Chennai, which had awarded Rs 1 lakh in compensation, and directed the airline to also bear the cost of the suit and court fee expenses.

The order came on an appeal filed by Air India challenging the lower court’s decree.

According to the complaint, the passenger was travelling from Colombo to Che

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