Chatbot assistants for all San Jose city employees?

Indeed, the high-tech trend may soon be coming to City Hall as San Jose leaders want to expand AI use to boost productivity throughout the workforce by using a tool that would allow all of its 7,000 employees to create their own chatbot assistants.

San Jose’s latest foray into virtual agents builds on gains the city’s made with its multiple successful artificial intelligence pilots and programs aimed at enhancing employees’ skills.

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The city has solicited proposals for a generative AI platform that would allow employees to reduce some repetitive and administrative aspects of their jobs — such as writing reports, analyzing data, summarizing documents and supporting software development — and instead focus on “higher ord

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