Summary of this article

Air India's Milan-Delhi flight AI138 was grounded on October 17 due to a technical requirement on the Dreamliner, stranding 256 passengers at Milan airport just before Diwali.

The airline arranged hotels, meals, and rebooked most on flights from October 20 onward; one visa-constrained traveler got an earlier slot.

The mishap upends Diwali homecomings for many Indians in Italy, sparking complaints and underscoring fleet reliability concerns at Air India

Hundreds of Indian passengers, many eager to celebrate Diwali with family, were left stranded at Milan Malpensa Airport after Air India cancelled its Delhi-bound flight AI138 on October 17 due to an extended technical issue with the Dreamliner aircraft. The cancellation affected 256 passengers and 10 crew members,

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