MPs have raised concerns that “key parts” of UK IT infrastructure are hosted abroad after disruption to Amazon Web Services led to outages across a wide range of internet services including HMRC , Halifax and Lloyds.
Downdetector, a website which tracks complaints about online services, showed a spike in reports on Monday, with thousands reporting outages at Amazon Web Services (AWS), HM Revenue & Customs (HMRC) as well as at Snapchat, Starbucks, Slack and Ring.
Customers also reported an increase in outage reports at UK banks including Lloyds, Halifax, and Bank of Scotland – with 6,925 Downdetector outage reports at Lloyds at 9.31am.
An error message posted on Halifax’s website read: “Sorry, we’re unable to process your request at the moment. We’re currently having some technical