Amazon.com Inc.’s reputation as a reliable provider of cloud services took a hit on Monday when an outage lasting some 15 hours disrupted the operations of hundreds of companies, ranging from Apple Inc. to McDonald’s Corp. to Epic Games Inc.

The incident, which some analysts are calling Amazon’s worst outage since 2021, reminded the world of the perils of depending on a handful of cloud companies to deliver crucial computing and internet services. Outages like Monday’s strike at a core premise of the cloud: that a centralized operation full of sharp engineers will keep servers running better and more efficiently than individual companies’ own staff.

The breakdown occurred at a challenging moment for the Amazon Web Services cloud unit, which has long touted reliability and accountability

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