Key Takeaways

29% of hospitals offer patient portals only in English

Only 11% offer three or more languages

Fewer than 5% of hospitals use the most common non-English, non-Spanish language in their area

WEDNESDAY, Oct. 22, 2025 (HealthDay News) — Patient portals have made it easier for millions of Americans to view test results, message their doctors and schedule virtual visits. But for the more than 25 million people in the U.S. who speak little English, these tools often remain out of reach.

A University of Michigan study published Oct. 16 in JAMA Network Open found that many hospitals offer access to their patient portal only in English, leaving many patients unable to access critical health care information or communicate with their providers online.

Researchers reviewed 511

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