The Brief

TEMPE, Ariz. - It has been nine days since a microburst tore through Tempe, and for some families, the struggle is far from over.

Residents at one damaged apartment complex near Mill and Southern Avenues said they are still living without gas and air conditioning. Now, the city is stepping in with a new level of help.

What we know:

The city of Tempe and Red Cross continue to help residents since the microburst hit. However, some residents are still living in the dark.

"I mean, I still don't have gas. I mean, we don't have gas at all. I don't have air in my unit," said Sentry Apartments tenant Theresa Brown.

Brown lives at Sentry Apartments — one of the most damaged complexes after the microburst hit on Oct. 13. She said she’s been trying to get answers ever since.

"I'm c

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