Key Takeaways

Hustle might get your startup off the ground, but systems that scale your leadership impact are what keep it growing.

Repeatable processes in hiring, onboarding, decision-making and communication enable clarity, reduce friction and increase velocity.

Good systems create freedom, not bureaucracy. They enable teams to operate smoothly while still leaving room for judgment, serendipity and experimentation.

In the early days of a startup, hustle is everything. You’re answering customer support tickets at midnight, jumping into every sales call and doing ten jobs at once. It works for a while. But as your team grows and complexity kicks in, hustle starts to break. You become the bottleneck. And what once felt like momentum starts to feel like chaos.

In my time at Butterfly

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