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Surveillance video captured the moment a quick-thinking bystander helped a woman who fell onto SEPTA train tracks in Philadelphia.

According to SEPTA spokesperson Andrew Busch, the incident occurred on the westbound side of the L at Girard Station around 8:45 a.m. on Friday, October 24, 2025.

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The transit agency released surveillance footage that showed a woman walking along the platform when she suddenly fell onto the tracks. She appeared to try to climb out but struggled to pull herself back onto the platform.

Busch said that's when a bystander then came over and helped her out.

“We are grateful for the quick-thinking and actions of the customer who assisted the woman who fell int

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