New Delhi: The Election Commission of India (ECI) has strengthened its citizen engagement and grievance redressal mechanism by activating the National Voter Helpline and introducing a new facility ‘Book-a-Call' with BLO - to help voters resolve election-related queries promptly and transparently, the ECI said on Wednesday.

According to the ECI, citizens can now reach out through the National Contact Centre (NCC) by dialling the toll-free number 1800-11-1950, operational every day from 8:00 AM to 8:00 PM.

Calls will be handled by trained executives who will assist voters with electoral information, registration issues, and other election-related services.

To ensure localised and timely responses, the Commission has directed all States, Union Territories, and Districts to establish th

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