As more people take up side hustles working as rideshare and food delivery drivers, the owner of a new downtown London office is attempting to support them face-to-face.
Momen Aghber is the general manager of Uber Business Hub, an office located at 344 Richmond St., where local Uber drivers can receive free advice on how to use the platform and deal with common customer issues.
“[Drivers] see Uber as a faceless company, where if we need some kind of support then we need to call the support line. Sometimes it’s AI that replies to you and you don’t get real answers,” he said.
Aghber, a former rideshare driver who now manages a 20-vehicle Uber fleet, said he will sit down with drivers to fill out registration paperwork, answer any questions about using the app and provide one-on-one traini

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