Bill Swick has a rare degenerative brain disease that inhibits his mobility and speech. Instead of the hassle of traveling an hour to a clinic in downtown Chicago to visit a speech therapist, he has benefited from virtual appointments from the comfort of his home.
But Swick, 53, hasn’t had access to those appointments for the last month. The federal government shutdown, now in its fifth week, halted funding for the Medicare telehealth program that pays his provider for her services. So, he and his wife are practicing old strategies rather than learning new skills to manage his growing difficulties with processing language, connecting words and pacing himself while speaking.
“It’s frustrating because we want to continue with his journey, with his progress,” said 45-year-old Martha Swick, a caregiver for her husband since his diagnosis three years ago. “I try to have all his therapy and everything organized for him, to make his day easier and smoother, and then everything has a hitch, and we have to stop and wait.”
Their experience has become common in recent weeks among the millions of patients with Medicare fee-for-service plans who count on pandemic-era telehealth waivers to attend medical appointments from home.
With Congress unable to agree on a deal to fund the government, the waivers have lapsed, even though they have support from both Republicans and Democrats. As a result, medical providers are deciding whether they can continue offering telehealth services without the guarantee of reimbursement or whether they need to halt virtual visits altogether.
That’s left a patient population of mostly older adults with fewer options to seek specialists or get help when they can’t physically travel far from home.
Swick, whose corticobasal degeneration causes symptoms similar to Parkinson's disease, can’t feed or dress himself anymore and struggles with balance and walking. Add on the logistical nightmare of driving to the city in traffic, and in-person speech therapy appointments aren’t a worthwhile ordeal for him and his wife.
But missing even a few appointments can impede progress for patients with dementia and other degenerative conditions who depend on continuity of care, experts noted.
It “feels like you’re taking a step back,” Swick said.

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