The first-of-its-kind initiative aims to strengthen transparency, accountability, and public participation in government service delivery

xHyderabad: Hyderabad has taken a bold step toward citizen-driven governance with the launch of India’s first-ever QR code–based feedback system, unveiled by District Collector Dasari Harichandana at the Hyderabad Collectorate.

The first-of-its-kind initiative aims to strengthen transparency, accountability, and public participation in government service delivery. Through this simple yet transformative mechanism, visitors to the Collectorate can now share their feedback instantly by scanning a QR code placed at every service counter.

Within seconds, citizens can appreciate efficient services, raise concerns, or suggest improvements — all without pape

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