WOBURN, Mass. —

Newpro, a Woburn, Massachusetts-based home remodeling company, abruptly closed its doors on Wednesday, leaving both employees and customers with many unanswered questions.

"I’m frustrated, I’m stressed out, what am I supposed to do?" said Melinda Cashman.

Cashman claims the home remodeling company agreed to pay thousands of dollars to contractors she hired after windows that Newpro installed started leaking.

"I had all this work done – plaster, insulation, mold remediation company," she said. "I have a bill, it needs to be paid."

A Newpro employee shared a termination email with NewsCenter 5, which stated in part, "We regret to inform you that Newpro Operating LLC, has made the very difficult decision to immediately cease business operations, resulting in the terminati

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