As work goes, it was a pretty typical shift for Johnny. An Amazon delivery driver, today’s route took his small cargo van through the wooded hills of Big Bear Lake, the rural outskirts of San Bernardino, California. There was just one caveat: his deliveries were bringing him dangerously close to the maw of a raging wildfire.

Assessing his itinerary on the Amazon Flex app as smoke billowed around him, Johnny realized that his entire delivery route was ablaze. He radioed in to dispatch about the obvious dilemma, assuming they’d call him back to the warehouse.

Instead, Amazon told him to buck up and do his best.

“Amazon said, ‘I know it’s not safe, deliver what you can,'” he later recalled. “But [Amazon] still sent us to an active fire to deliver.'”

If he refused, Johnny knew he could fac

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