EE has emerged as Britain’s most complained-about provider across broadband , landline, and pay- TV services between April and June, according to the latest figures from Ofcom .
This marks the first instance since late 2023 that a single provider has been the worst performer across three distinct services.
In contrast, Plusnet maintained its position as the least complained-about fixed broadband provider for the second consecutive quarter.
Interestingly, EE’s mobile division performed strongly, ranking among the least complained-about alongside Tesco Mobile and Vodafone , with its complaint numbers either falling or remaining stable compared to the previous quarter.
Three UK, which recently merged with Vodafone in a £16.5 billion deal, received the most mobile complaints .

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