New Delhi: The District Consumer Disputes Redressal Commission (DCDRC ), South Delhi, has imposed a compensation of Rs 15,000 on Max Smart Super Speciality Hospital and its treating dentist for deficiency in service during a root canal procedure performed on a patient.

The history of the case goes back to 2020, when the complainant booked an appointment with Max Smart Super Speciality Hospital to consult Dr. Gulati for her tooth pain. As per the complaint, the appointment was booked for 29.12.2020 at 2 PM, and she paid consultation fees. After the check-up, the treating doctor directed the complainant to deposit the requisite charges to start the treatment. It was alleged that the hospital charged Rs 8,210 as per the treatment advised by the treating hospital. The hospital took X

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