In a decisive move to uphold consumer rights and accountability in the education sector, the Central Consumer Protection Authority (CCPA) has imposed a penalty of ₹8 lakh each on two prominent civil services coaching institutes—Dikshant IAS and Abhimanu IAS—for misleading advertisements, unfair trade practices, and violation of consumer rights under the Consumer Protection Act, 2019.

The final orders were issued by a bench headed by Chief Commissioner Smt. Nidhi Khare and Commissioner Shri Anupam Mishra, emphasizing that educational services fall squarely within the ambit of consumer protection laws and that misleading claims erode public trust.

CCPA’s Crackdown on Misleading Coaching Claims

The CCPA’s action was prompted by multiple complaints from successful UPSC Civil Services Examin

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