Don’t you wish all used car salesmen were like this one in Gladstone, Missouri?

Back in June, a mom came in to buy a vehicle for her college student who needed it for regular commutes to school in Kansas.

J.P. Knudsen, the owner of Northtowne Auto Group, sold her a 2017 Hyundai Tucson with 85,000 miles on it, and it came with a 30-day / 1,000 mile warranty.

Unfortunately, after a few months and 2,000 miles of driving, the motor went out. The parent who purchased the SUV asked J.P. for a free inspection, which only confirmed the dead motor.

“What are we gonna do,” J.P. asked his followers on TikTok… but he already knew the answer.

He’s been in the car business for over 30 years and has always made customer service his top priority. This time would be no different.

“So we’ve got nothi

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