From questionable pieces of clothing to Australia ’s biggest bank, consumer advocacy group Choice has unveiled the “worst of the worst” in its annual Shonky Awards — featuring the usual offenders alongside some surprising newcomers.

The consumer advocacy group marked 20 years of its awards, which call out the dodgiest products, services and companies letting down Aussie consumers.

Topping the 2025 list was Commonwealth Bank, slammed for refusing to refund millions in unfair fees charged to low-income consumers.

Choice says 2.2 million people were slugged $270 million in fees that never should’ve been charged but the bank has refused to issue bulk refunds.

It’s the fourth time CommBank has landed a Shonky, making it the most awarded company in the event’s history.

Choice CEO Ashley d

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