AI-assisted summary

Many medical offices lack basic accessibility, creating life-threatening gaps in care for people with disabilities.

A New Jersey health center improved access by listening to an advisory council of patients with disabilities.

True accessibility goes beyond legal compliance, requiring thoughtful design and staff training for patient dignity.

The front entrance now includes a ramp. The exam room has a height-adjustable table and transfer board. If the waiting room is too loud, patients can go outside.

None of this happened by accident. It came from listening.

At the Freehold Family Health Center , a patient advisory council of people with disabilities, caregivers and health care professionals mapped the barriers preventing access to the clinic and then took steps

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