THIRUVANANTHAPURAM: The Directorate of Medical Education has observed that some staff members at the Medical College hospital often fail to treat patients with compassion. This creates a negative impression about the hospital among patients and their bystanders. The report says staff must be more mindful of their behaviour. These findings came from a preliminary inquiry into the death of Venu, a native of Panmana in Kollam, who died after allegedly not receiving treatment at Thiruvananthapuram Medical College Hospital.

Meanwhile, initial findings indicate that the allegation—that Venu, who came with chest pain, was denied treatment—may not be true. After the patient was shifted from casualty to the ward, he was given heparin, a drug used to prevent blood clotting in heart patients. Necess

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