The CEO of the company behind note-taking app Obsidian says the well-known video game house of the same name has sent one of its customer queries to his own team – claiming that "off-the-shelf AI support software" is why the gaming firm gave a user the wrong email address.

Steph Ango said on social media that note-taking crew Obsidian's support inbox recently received an email sent from one of Obsidian Entertainment's users.

Players of Obsidian Entertainment's Outer Worlds 2 are apparently trying to provide feedback on the game, but judging by the user's complaint, are getting blocked by its two-factor authentication (2FA) system. In this case, Obsidian Entertainment's support team sent the user an email, which Ango shared on X , instructing them them to contact the "specialized account

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