New Delhi [India], November 11: Kissht, one of India’s most trusted digital lending platforms, is redefining the way loan collections are managed through its empathetic, AI-driven framework that blends data intelligence with human sensitivity. At Kissht, the approach is grounded in the belief that responsible lending must extend beyond disbursal to include respectful, transparent, and solution-oriented repayment journeys. Kissht’s collections ecosystem combines predictive analytics, behavioural insights, and real-time engagement data to personalize communication with every customer. Its proprietary AI models segment borrowers based on repayment patterns, affordability, and response behaviour, helping determine the right message, timing, and channel for contact. Instead of relying on unifor

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