In late 2023, the fast-casual restaurant chain Panera found itself in the center of public scrutiny after its caffeine-packed lemonade drink, called “Charged Lemonade,” was publicly linked to at least two deaths and at least one other life-altering cardiac injury. Victims and their families sued, alleging that Panera had failed to properly warn restaurant-goers about the amount of caffeine in the drinks and their associated risk. By May 2024, the restaurant chain had decided to pull the controversial drink from its menus.

Fast forward to this year, and another consumer product is in the spotlight: ChatGPT.

As of last week, ChatGPT maker OpenAI is facing a total of eight distinct lawsuits alleging that extensive use of its flagship chatbot inflicted emotional and psychological harm to use

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