HOUSTON, Texas (KTRK) -- Ask any long-time Houstonian what they want improved in city services, and better trash pick up is likely one of the top complaints.

That's especially true for residents of Jackson Court in Houston's East End. Janie Gonzalez has lived in her home for 53 years, and she says, with all seriousness, that the heavy trash pickup is the worst she's ever experienced.

"We need to see this neighborhood to be clean," she said. "Clean, you know! They said 2 or 3 months ago, they bought a lot of trucks, and we haven't seen anything."

In front of Gonzalez's home are two months' worth of heavy trash that still has not been picked up. Down the street, neighbors have tree debris and old furniture piled on the curb, where all remain untouched.

Normally, the city of Houston alte

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