We’ve been talking about AI in healthcare for years. It’s no longer a “future trend” — it’s here, it’s accelerating, and those still stuck in proof-of-concept mode may already be behind. For benefits leaders, this pace of change can feel dizzying. In the blink of an eye, AI has gone from curiosity to cornerstone.

Case in point: a recent MedCity Index survey co-sponsored by Quantum Health found that 72% of consultants now counsel clients on AI in benefits programs — nearly a third do so frequently, up from just 20% a year ago. But adoption is uneven, results are inconsistent, and too many employers are stuck with tools that add noise rather than driving results. Beyond keeping up with AI’s rapid evolution, HR leaders need help cutting through the hype to identify where AI-powered navig

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