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Editor’s note: This story has been updated with an official statement from U.S. Customs and Border Protection.

SAN JUAN, Texas ( ValleyCentral ) — A daughter is speaking out over the “inhumane” treatment of her parents, who were detained by what appears to be federal agents in San Juan last week.

In a video that has gone viral on social media, the family is seen being taken by federal agents wearing bulletproof vests in an unmarked vehicle.

On Nov. 6, Paulina Cabello experienced something she had seen in other parts of the country: families being pulled off the streets and taken into custody.

(Courtesy of: Paulina Cabello)

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