Eloá the Hostage: Live on TV, a documentary out Nov. 12 on Netflix, delves into a case that gripped São Paulo, Brazil, in October 2008, when 22-year-old Lindemberg Alves held 15-year-old Eloá Pimentel hostage in her apartment in Brazil.

Pimentel died on Oct. 18, 2008 after Alves shot her. But her voice appears throughout the film, through newly-shared excerpts from her diary. The documentary also features footage of the crowds that gathered outside Pimentel’s apartment window in Santo André, São Paulo, as news reports of her being held hostage spread, and exclusive interviews with her family, a friend, law enforcement officers who worked on the case, and Brazilian journalists who covered the incident.

Here’s what to know about why the hostage crisis started and how it escalated.

What l

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