Bhubaneswar: TP Central Odisha Distribution Limited (TPCODL), a joint venture of Tata Power and the Government of Odisha, has inaugurated its BCDD1 (Bhubaneswar City Distribution Division -1) Model Customer Care Centre near Power House Colony, Bhubaneswar.

The upgraded facility aims to provide a one-stop solution to over four lakh consumers across Bhubaneswar, ensuring prompt and efficient handling of service requests, billing queries and grievance redressal. ADVERTISEMENT

The centre has been designed as a benchmark model for customer experience, integrating modern amenities and technology-driven services. It features digital kiosks, self-service options, a dedicated queue management system, real-time feedback mechanisms and expanded operational capacity. A conference room has also been

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