CLEVELAND, Ohio — A couple reached out to News 5 to list complaints about the lack of help they said they have received from Intro Cleveland due to numerous water leaks in their living room and two bedrooms.

“I lived in here for two weeks without a leak, and the rest of the time, 106 days, we’ve been dealing with a leak,” said Katarina Lechman.

From the moment the couple and their cat, Milo, moved into Intro Cleveland on July 12, Jack Johnson said they thought it was a dream come true.

“We just moved back from Charleston. We gotten engaged in April, and we were really looking to move in here,” said Johnson.

Then that excitement started to shift when Johnson said they saw water coming up through their apartment’s floorboards, so they reached out to their leasing office for help.

“The

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