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A woman said she was devastated after claiming a Chanel bag she bought for £4,500 contained in pen marks.

Sarah Palmyra said she bought the dream bag during a trip to luxury brand's boutique in Harrods, London.

The American has since gone viral on TikTok after unboxing the package, claiming it contained pen marks and pulled threads.

The Mirror reports that in the viral TikTok video, she said: "We decided to purchase matching vanity Chanel bags. This was a pretty big deal because this was my second ever designer purchase for myself. This was ruined by the sales associate who was rude to us."

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Sarah claims the sales associate "kept acting like we were going to run out and steal the bags", calling his behavio

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