Imagine you’re watching a basketball game. You’re not focused on the stat sheet—you’re watching how the players read the court, pivot when a play breaks down, and celebrate their teammates. Those moments tell you a lot more about how someone performs under pressure than any metric ever could.

I think about hiring the same way. Like a stat sheet, a résumé might list someone’s achievements, but it won’t show how they adapt under pressure or support a team.

Yet in the age of AI, companies often overlook that, prioritizing technical skills instead. According to a 2024 report from Microsoft and LinkedIn, 71% of employers said they would choose an AI-fluent candidate with less experience over someone more experienced but with limited AI knowledge.

Technical ability matters, of course. But in

See Full Page