Microsoft has announced the launch of Microsoft Agent 365, a new “control plane” platform aimed at enabling enterprises to deploy and track the use of AI agents.

Unveiled at Microsoft’s annual Ignite conference in San Francisco, the company said the new platform will bolster observability and help IT leaders set strict access controls for agents.

Charles Lamanna, Microsoft president for business apps & agents, said the platform looks to help businesses “manage agents the way you manage people”.

“Agent 365 delivers unified observability across your entire agent fleet through telemetry, dashboards, and alerts,” he said.

“IT leaders can track every agent being used, built, or brought into the organizations, eliminating blind spots and reducing risk,” Lamanna added.

The move from Micros

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