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Inference Layer

By Gabriel Snyder

I was recently speaking with Mohamad Ali , senior vice president of IBM Consulting, who walked me through some of the AI tools IBM has built for clients. A pattern quickly emerged: Solutions that had started with automation quickly evolved into something bigger. The initial use cases were familiar: cybersecurity threat assessments, contract bidding, etc. But as workflows became faster and cheaper, something interesting happened: They didn’t just save money—they unlocked new capabilities.

One CEO, for example, began by au

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