Nobody likes a surprise bill. What’s there to like? We’re told we have to pay for something we had no idea about!

The perfect trip (almost)

Cheryl Kalas, from Escondido, spent the past two months struggling to clear her name and credit from an unexpected bill for a tire repair on a car she rented in Chicago. NBC 7 Responds stepped in to help.

In September 2024, Kalas traveled to the Windy City for a high school reunion. She visits that part of the country regularly. It’s where a good part of her heart is.

“I still have family out there, so I’ll make a whole week of it, and I have a son that lives in Knoxville, so I even made a trip down to Knoxville to see him,” Kalas said, describing her trip as perfect in every way.

An unexpected bill

Perfect until she got a bill from Avis a full y

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