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New Delhi: Cloudflare has finally explained what caused the massive outage that disrupted the internet on November 17 and 18. The company confirmed that the issue was not a cyber attack or any kind of malicious activity. Instead, it was a technical problem inside its own systems.

The outage affected many popular platforms worldwide. X (formerly Twitter), Spotify, ChatGPT, Perplexity, Gemini, Canva, Letterboxd, Bet365, League of Legends, Sage, and Downdetector all went down. Users reported timelines failing to load, posts not going through, and apps refusing to connect. For hours, millions of people struggled to access their favorite services.

Cloudflare explained that the problem started with a change to one of its database sy

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